*********** at its best

I have been into the store 4 times to obtain a contract with Telkom. I previously had a Waya Waya line which I was to convert to a monthly prepaid option. I called into the offices to prevent me standing in the line for the 5th time only to be told that the device promised is not there on the scheduled date. I asked Ntomboxolo if the wireless fixed line replacement device is in store and she said i need to come into the store to ask the question. I asked again if she could just tell me if she has the device there but she terminated the call. This lady really needs to be taught basic manners as well as customer relationship skills. I have been to the store 4 times already and they have not helped me. I would like an answer on when the device is available as well as an apology from Ntomboxolo. Her number is ***