*********** and worst service provider

I took a contract with, Telkom. A Laptop with 10GB for R580, since the 10GB wasn't lasting the whole month. I called Telkom to request a migration to 20Gb.

That was done, but whomever was doing the migration chargered the laptop, as a once off which led to a bill of more than R15000. I called their call centre mid May, to understand what is happening and no one gave me a satisfying answer. Only thing they told me, is that the person from Upgrades made an error while doing the migration. I asked for it to be rectified, they advised that someone is going to call me. They opened three cases so far and no one has called me and fix this mess. I spoke to the team leader on the 27th May and she promised to call last week and the issue would be resolved by Wednesday. Still no one called.