1 reviews | Active since Jan 2017

24 Jan 2017, 20:31

*********** AND USELESS

<p>I have been waiting THREE WEEKS for a response to a fault logged. That is THREE WEEKS worth of data that I have had to fund WHILE STILL PAYING FOR THE WI-FI THAT DOES NOT EXIST. </p> <p>Each time I call the call centre, I am met with the same excuses. Get told that a technician has been assigned - is he lost?? Does he need data for his GPS since his WiFi probably doesn't work either. </p> <p>Absolutely pathetic. </p>

0
Replies (2)
Telkom
Telkom's reply25 Jan 2017, 10:44
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply28 Jan 2017, 06:15
Official

Hi Nicole,

Kindly provide us with the information requested above at *** or right here via private message.

Regards

Tsebo ( social Media)

Best regards,