*********** and unreliable

If I could rate it at a negative I would. So last week I was called by Nangamso Rosane regarding the online application I had made, she sold me the A73 Samsung in green color and advised she has placed the order which I would receive in 5-7 working days, she assured me I would get the device. I waited and waited and was not receiving any communication or a tracking number, I decided to call in today to follow up on my order and boom, I'm told the order was cancelled due to no stock of the selected colour. I did not get an answer as to why I did not receive communication and was told they can no longer change it to grey I would have to start the whole process. Ai then I decided to calm down and start the process again, I was told there's now no stock of the handset at all, from being told there's a grey in stock. I asked for the A53, still no stock, In fact I actually did not get any assistance and I'm still left without a handset. I'm very disappointed with the service from Telkom.