JR
Jonathan R

1 reviews | Active since May 2013

22 Mar 2017, 09:23

*********** and *****ing.

<p>9 months ago I cancelled all my services with Telkom, I went to Telkom Fourways and filled the cancellation form in twice because of incompetency. I told them and chose the turn number back to prepaid on the form, I received an email requesting everything again. Again I said to turn the mobile number back to prepaid. </p> <p> </p> <p>Now 9 months later the number is blocked, not working anymore and if that is not enough I found out that I was still billed by Telkom for everything 9 months later. </p> <p> </p> <p>Telkom stops any service that is not paid by the 15th, how did they bill me for 9 months without sending me anything? I cannot use my number so that means loss of business and income.</p> <p> </p> <p>Let me make this clear, I'm taking this again, I'm opening a case at ICASA and will reply with the case number. I'm done with this incompetancy!</p>

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