*********** and poor service from Telkom

<p>I app**** for an upgrade but Telkom staff bungled the application. I been trying to resolve the matter for a month without success. I have three different case numbers for the same problem, ie ********** 5, ********** 7 & ********** 5. I have been told the contract is cancelled but I had been billed. </p> <p>I will not be paying my bill until the matter is resolved. </p>