*********** and pathetic customer service.

We had the worst experience with Telkom over the past few weeks about upgrading our contract. We complained and didn't receive any assistance, eventually we went to the Centurion Mall branch yesterday and were assisted. The sales consultant 'Marks' advised we take the OPPO A54s. When we were updating the phone we were absolutely disappointed with the quality, the phone was lagging the front facing camera picture quality was terrible. We are absolutely disappointed and upset. A product of inferior quality was sold to us. We took the phone back and spoke to Marks as well as Gladys, the manager, we were told they can't exchange the phone for a different model. We didn't even have the phone for 24hours we are utterly disappointed with the quality of OPPO. We've been here over an hour trying to resolve this. Gladys has left us standing here, Marks has excuses. This is pathetic service Telkom.