1 reviews | Active since May 2017
*********** and no service delivery
<p>I have been to Telkom Gateway on the following days: 25 April, 26 April, 2 May and 3 May.</p> <p> </p> <p>I have called the store, sent emails and even spoke to call centre agents. To date my issue has not been resolved.</p> <p> </p> <p>If signing a new mobile contract or porting a number is so hard and difficult, why offer the product??</p> <p> </p> <p>Being a business client and having numerous phone contracts with you , signing a contract and porting a number across should not be so difficult.</p> <p> </p> <p>I had spoken to a manger finally yesterday 3 May Malcom Govender, with promises of investigating the matter and resolving it, promising me he will be contacting me later in the day.</p> <p> </p> <p>I have yet to recieve a response.</p> <p> </p> <p>I have emailed the other manager Vernon Stewart.</p> <p> </p> <p>He has yet to respond.</p> <p> </p> <p>Being a communication company, one would assume you would know how to communicate with your clients.</p> <p> </p> <p> </p>
Good Morning Shanicce,
We have logged your query and sent it to the Store Management Team for further assistance, feedback will follow.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good Morning Shanicce,
We have logged your query and sent it to the Store Management Team for further assistance, feedback will follow.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
