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Portia M
1 reviews | Active since Dec 2017
05 Dec 2017, 13:19
*********** AND HORRIBLE SERVICE
I have been waiting for 3 months an installer to come and set up the device at home. every time they send an installer through he goes to my previous place. Telkom has been with my money for 3 months with no line at my home!!!. I tried going on social networks to get some help but the agents are so ***********. I got an sms again that an installer will be going to install in my previous home this friday again after waiting for so long!!!!!!!!! if this is not resolved I will go to the ombudsman and take it even further! what horrible service
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Portia M's updateReviewer Update
28 Feb 2018, 14:27I still haven't received any call from Telkom. the device wasn't set up because they said there is no Telkom pole, I would like my funds back. I have paid for 2 months with no device from Telkom can I please have a refund urgently. I keep calling but no one is willing to assist me. please check on your system how much you owe me and pay me my money back. I would really hate to escalate this further as I am getting frustrated
PM
Portia M's update28 Feb 2018, 14:27
Reviewer Update
I still haven't received any call from Telkom. the device wasn't set up because they said there is no Telkom pole, I would like my funds back. I have paid for 2 months with no device from Telkom can I please have a refund urgently. I keep calling but no one is willing to assist me. please check on your system how much you owe me and pay me my money back. I would really hate to escalate this further as I am getting frustrated