*********** and ********** Service
<p>Having no other choice but to come here. End of December last year my line dropped sync from 2mb to 1mb...logged a fault with Axxess which logged a fault with Telkom. Couple days later into January the line is completely dead. Axxess escalated the fault numerous times and for 3 weeks no one from Telkom contacted me.</p> <p> </p> <p>I then went on to Facebook and dropped Telkom a message and a reply was received multiple times saying they have reassigned the call etc etc. Still waiting for any technician to come and fix the line</p> <p> </p> <p>Yet I keep getting hounded daily about paying my Telkom bill otherwise they will disconnect me...wow talk about trying to disconnect an already dead line. And have to buy expensive 3G data at home due to work</p> <p> </p> <p>Can't wait for Telkom to die out as soon as possible so we no longer have to accept this *********** Monopoly</p> <p> </p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, please privately reply with your affected number and fault reference number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, please privately reply with your affected number and fault reference number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Escalation ***
Number : ********** 062
Please resolve this asap
Escalation ***
Number : ********** 062
Please resolve this asap
