*********** Accounts department

My account was in arrears, the required amount was debited on the 28/02/2020 . everything was ok until 08/02/2020. Boom ! My services were suspended, cut off. I called Telkom and they said my payment was collected but not cleared by their collections department. Wow after 10 days their collections dept has not cleared fund? We have to tolerate their ****y service and terrible network. I was told my lines will only be opened in the next 24 hours, what an inconvenience! This is not the first time this happens. Cant they get their accounts departments in Order? If Only I could cancel my Contracts, I would.