1 reviews | Active since May 2014
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in the month of august i contacted telkom via call centre to change banking details, the agent who helped me did not do amendments as a result telkom debited me in the old account which had no money. due to September premiun that was not paid my account was suspended. on the 25 September 2015 an amount of R1000.00 was paid tried to contact call centre but was taken from pillar to post. they tell me all excuses of i must wait 7 days and my account will be connected and system upgrade and they will escalate to their managers who will activate my account back on line again, but that has never happened. im paying for the service but im not getting the service. im sick and tired of how and tired of how telkom is messing up my life with incompetency
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155552.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155552.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
