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I have been having such problems with Telkom for the past few months. They keep suspending my account and putting me in arrears even though I have a debit order that was suppose to go off my account on the 26th of every month. Then they set other debit orders with different references numbers that they can't account for. Everytime they suspend my account I go into a Telkom store then they tell me that the only way to fix it is to pay the arrear amount so I do so and then the next month they do the same thing. It is ridiculous that they keep doing the same thing every month and do not fix the issue.