***********
<p>i fone in for a migration of my contract did the hole process was on the line for 40 mins say my order is process. Phone in again just to confirm it is a migration waited again 40 mins on line just to find out it is a new contract. Worst servious ever. Train your staff probablu.</p>
Helpful (0)
Replies (8)0
Replies (8)
Telkom's replyOfficial
02 Aug 2017, 13:17Hello gawie-basson
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply02 Aug 2017, 13:17
Official
Hello gawie-basson
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
07 Aug 2017, 09:58Still waiting feedback.
's update07 Aug 2017, 09:58
Reviewer Update
Still waiting feedback.
Telkom's replyOfficial
10 Aug 2017, 15:32Good day
We are sorry for the inconvenience.
Please provide your ID number and alternative number.
Regards
Thabiso
Telkom Social Media Team.
Best regards,
Telkom's reply10 Aug 2017, 15:32
Official
Good day
We are sorry for the inconvenience.
Please provide your ID number and alternative number.
Regards
Thabiso
Telkom Social Media Team.
Best regards,
's updateReviewer Update
10 Aug 2017, 16:11********** 049083 do not have alternitove nr
's update10 Aug 2017, 16:11
Reviewer Update
********** 049083 do not have alternitove nr
Telkom's replyOfficial
14 Aug 2017, 14:53Good day
Kindly "post a private reply" & provide us with your ID number because for safety & security measures your ID number did not reflect. Thank you
Regards
Sifiso
Telkom Social Media Team.
Best regards,
Telkom's reply14 Aug 2017, 14:53
Official
Good day
Kindly "post a private reply" & provide us with your ID number because for safety & security measures your ID number did not reflect. Thank you
Regards
Sifiso
Telkom Social Media Team.
Best regards,
's updateReviewer Update
14 Aug 2017, 18:23***
's update14 Aug 2017, 18:23
Reviewer Update
***
Telkom's replyOfficial
06 Sept 2017, 13:27Hello gawie-basson
This response serves as a follow up on your query, using the ID number of *** we can only find 1 contract number that is active. The contract package is on SmartBroadband Wireless 20GB.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
Telkom's reply06 Sept 2017, 13:27
Official
Hello gawie-basson
This response serves as a follow up on your query, using the ID number of *** we can only find 1 contract number that is active. The contract package is on SmartBroadband Wireless 20GB.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
's updateReviewer Update
06 Sept 2017, 13:41Yes i only have that one. I want to migrate it to uncapped dsl that is what i have explaine so many times. But u guys still giving me the same respond.
's update06 Sept 2017, 13:41
Reviewer Update
Yes i only have that one. I want to migrate it to uncapped dsl that is what i have explaine so many times. But u guys still giving me the same respond.