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<p>I called telkom to move my line due to an address line. It took almost 2 hours over the phone to arrange. Telkom then sent someone last week monday for instalation. He said they need to erect a pole before he can install the line and that they will be coming back on Thursday. Thursday came and went, no sign from telkom. Received an sms that telkom will come on 11/04/2017, again a no show. I called your call centre and they said the technician can only come this morning 12/04/2017. Technician came and said he cant do anything as they need to erect a pole. You have switched of my current number 2 weeks ago already so I have lost a lot of business calls. Also, you can open a line telephonically but you cannot change the name of the account holder telephonically? I always get conflicting information when I call your call centre. The one hand does not know what the other hand is doing. </p>