1 reviews | Active since Jan 2015
***********!
<p>I am extremely frustrated and shocked at Telkom's *********** service. I recently had my ADSL Line cancelled via the MWEB Service only to find out that Telkom had cancelled both my Telephone and ADSL Line, leaving us without a telephone line and not assisting in reconnecting the line back.</p> <p> </p> <p>It is almost a week in which my line has been disconnected and despite numerous calls to reconnect, the staff keeps passing the buck and not assisting!!</p> <p> </p> <p>I refuse to pay reconnection fees as Telkom cannot follow instructions and now has left with me with terrible inconvenience and absolute no assistance !</p> <p> </p> <p>Disgusted</p>
Good day Yukisha,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Yukisha,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
