BM
Burton M

1 reviews | Active since Nov 2013

13 Dec 2017, 10:44

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I called in to migrate to the 80gb December big deal , I dialled 180 and spoke to Sita and said I could migrate but I have to call 10213 , I called 10213 and waited for 20mins for call to be answered and spoke to Khayalisha after saying he is going to get documents comes back after 10mins saying he can't do it and I should call 180 , called 180 and again told to call 10213 and spoke to Evans and said it's 180 that does migration , call 180 and refer me back to 10213 to be told that it's not possible? Please may I have some clarification

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Replies (1)
Telkom
Telkom's reply27 Dec 2017, 11:41
Official

Hi Burton05

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

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Regards
Keagan
Telkom Social Media Team

Best regards,