AT
Almarie T
1 reviews | Active since Oct 2017
11 Oct 2017, 10:43
*********** !
We have been trying to cancel 2 lines since closing our shops in April and moving one line to a new owner. We have written letters, sent emails, phoned the 10210 and the 10217 lines just to be given the run around as no-one seems to know what to do! We have been in to the Telkom Shop in Nelspruit and get told that they can't help, we have to phone the 10210 line....... PLEASE - all we want is a name and contact details to send all the required documents to!!!!
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Replies (2)
Telkom's replyOfficial
17 Oct 2017, 09:26Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply17 Oct 2017, 09:26
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
AT
Almarie T's updateReviewer Update
18 Oct 2017, 11:17Hi Tumelo.
Account Number: ***. Mark Meyer - ID No: *** 089. Cell No: ***. Email: ***
Line: *** we want to have transfered to: Mahlalela Chicken Shop. Co Reg: ***. Contact - Mathew Mahlalea - ***. M.M. Mahlalela ID No: *** 081.
Line: *** we want cancelled altogether - we moved out the shop May 2017!
Please cancel all these products as well:
TIN***; TIN***, TIN***, TIN737247, TIN***, TIN673880.
Thank you kindly
Almarie
AT
Almarie T's update18 Oct 2017, 11:17
Reviewer Update
Hi Tumelo.
Account Number: ***. Mark Meyer - ID No: *** 089. Cell No: ***. Email: ***
Line: *** we want to have transfered to: Mahlalela Chicken Shop. Co Reg: ***. Contact - Mathew Mahlalea - ***. M.M. Mahlalela ID No: *** 081.
Line: *** we want cancelled altogether - we moved out the shop May 2017!
Please cancel all these products as well:
TIN***; TIN***, TIN***, TIN737247, TIN***, TIN673880.
Thank you kindly
Almarie