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ntombi B
1 reviews | Active since Aug 2017
28 Aug 2017, 17:20
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Telkom mobile debited my account and almost 2months later they still tell me the amount they debited was not received by them. They went to debit my account AGAIN for that amount. After contacting them several times, nobody can tell me what the problem is and NOBODY has bothered to pick up the phone and contact me.
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Replies (2)
Telkom's replyOfficial
03 Sept 2017, 13:37Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply03 Sept 2017, 13:37
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
20 Sept 2017, 07:34Good day nesnert,
Kindly note that we have requested our collection team to follow up and assist.
Kind Regards
Tsebo
Telkom Social Media
Best regards,
Telkom's reply20 Sept 2017, 07:34
Official
Good day nesnert,
Kindly note that we have requested our collection team to follow up and assist.
Kind Regards
Tsebo
Telkom Social Media
Best regards,