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<p>Telkom have been billing me for a 20mbps line since January 2016 and I have been fighting with them ever since as my line has never gone faster than 10mbps. On the last telkom call out the Telkom technician advised me that it is impossible for my house to receive a 20mbps line. I tried to get a credit but no luck so on the 26th April 2016 I cancelled my Telkom service. I have an email receipt from Telkom on the 26th April 2016 acknowledging my cancellation and advising that someone will contact me within 14 days (not sure why it takes 14 days - maybe that need more of my money)!!!! I have received no phone calls but only 2 sms's the first threatening to suspend my line and the second to confirm that my line has been suspended and I should pay the outstanding amount for my line to be reconnected AND they have added an extra month onto the account. WHAT DO I HAVE TO DO TO GET A CREDIT FOR NO SERVICE AND TO GET MY LINE/ACCOUNT CANCELLED AND TELKOM OUT OF MY LIFE??!!!!!!</p>