MP
Marlene P

1 reviews | Active since Feb 2014

18 Apr 2016, 11:31

***********!!

How many more times must I go into a branch or phone Telkom to get my LATE Father's account/contract cancelled!!?? I went into Telkom Kolonnade and completed 10 forms to have this contract cancelled and I have phoned Telkom more than 4 times to have it cancelled and it s STILL not done!! Telkom has been taking money for a person who has passed away in JANUARY 2016 already, it's so disgusting!!!!<br> ACCOUNT NO. *** MR CHARLES VORSTER. I want to e credited R820.51 which you deducted off this account on 15 April 2016!! My cell phone number is *** and please stop being negligent and trying to phone my father on ***, which is an internet number and not even a mobile number + he has passed away, for goodness sakes get your ducks in a row!!

0
Replies (1)
Telkom
Telkom's reply18 Apr 2016, 13:23
Official
Hello Karmais,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,