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I contacted Telkom to get my settlement balance and was advised that my account was handed over and I need to contact Norton Lambrians Attorneys (ref TD114717), I called the Attorney and was given a settlement balance via SMS (Which I still have).<br> On the 11/03/2016 I paid my account up in full, received a settlement letter that my account is paid in full and the matter is finalized. I made a payment of R5200.00<br> I went to apply for a car and only to find out that my name is on default, I went to the Boulders Midrand 15.04.2016 branch and was assisted by Tebogo Andrew Msibi, He advised that the account is closed on the system but shows that the account is with collections, We requested him to get in contact with the relevant departments as we need this account cleared.<br> Whilst at the branch we contacted the customer care to get a quick response and spoke to Samkeseliwe, who then advised that we still have an outstanding balance of R1914.68 we requested to speak to a manager as we received a settlement letter stating that the account was paid in full.