1 reviews | Active since Jan 2014
here we go again .<br> I was 2 months in arrears - line gets cut - understandable<br> go pay the arrears - line works after 24 hours - perfect.<br> Get a statement saying I owe another 780 something ,confused I call in, speak to a jolly person, and ask if the statement is correct? she says no, the statement hasn't reflected your payments that you just made, something about the billing being done earlier than the payment I made. - perfect<br> My internet stops working on Friday - there is a line issue. log a fault, get told the tech guy will call me on the Saturday, should be done then. ok cool. Monday comes , still no call, so I leave it. call in today, get told the same thing as Friday - not cool - so it got escalated - perfect.<br> Ask to be transferred to accounts to double check that I don't owe anything - rude lady answers , says the amount is due by the 6th - please explain why? a previous advisor told me differently , so she starts explaining the statement to me? how can one person tell me its wrong and the other I must pay? then I say then why have I still not got internet connection but I need to pay for something I didn't have? line goes quiet? really Telkom? staff error much? phone me
Best regards,
Best regards,
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