1 reviews | Active since Jan 2018
Incompetened personel
I have had my telkom acount since november 2017, from november and january 2018 I have phoned them 5 times asking for my invoice so I can pay my account, today my account has been suspended, I phoned them to make an arrangment with them, all they tell me is to pay my account up to date. I told them I dont have the money to do so, but have the installment money, and would pay off the rest. Now in my view, it is their fault for not sending out my invoice, now I am sitting with the problem, can anyone please help.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo