INCOMPETENCY & INCONSISTENCY ARE ELEMENTS OF *****

I signed up a SmartPlan 100 contract on 3 November 2015, it's been barely a week & what have been having is a far cry from value for money. In the space of 1 week have been to the Cape Gate stores (Telkom direct & mobile) three times & have called the Call center 3 times. Responses to queries have been inconsistent.<br> <br> 1. *********** WORKERS: I requested for how to connect to the free wifi: one Telkom worker told me you just switch on your phone wifi & it connects automatically, another said you need to be at the mall, one said you need to be at a hotspot. <br> <br> 2. INCONSISTENCY IN CONTRACT IS **********: No where on the contract does it indicate that the 100minutes given per month is for local calls only. After activating to make international calls, I was cut off (\based on insufficient funds") after barely 2 minutes"