INCOMPETENCY, CONFUSED, THEY DONT KNOW WHAT THEY ARE DOING THERE

I am highly irate and upset with the atrocious/***********/ pathetic service i have received from Telkom to say the lest.

Telkom( centurion branch) has been giving me the run around since the beginning of January 2023, i have app**** for the openserv fibre and still till this day it has not been connected.

1- came into Telkom to apply for openserv fibre, was advised that it will take 2 days mind you this is without signing any document for that. 2- came back into Telkom a week later just to be told that as per there notes on there system it has been referred to technical team and once again was told this will take 2 days. 3- Saturday the 28th once again i came into Telkom demanding answers, one of the ladies than assisted with applying for the openserv and i have than signed the contract., i was than advised that someone will come out on tuesday 31 jan to set it up, i than got a call from telkom callcenter and was instructed to contact 10210 to change or confirm passwords/username, i have tried that number multiple times however i believe that callcenter consist of ghost staff as nobody answers there ( pathetic ). 4- i have taken time off from my job to once again come into telkom just to get told that i was supposed to issued a wifi router which conveniently did not have instock.

this is there worst service i have ever gotten and i have been a customer of Telkom for years now and this is how i am treated, if i could give a zero star i would of, evertime i come into Telkom no ones knows nothing and keep wasting my time.

In short...Telkom is the worst, am highly disappointed.