INCOMPETENCY CAUSING LOSS OF INCOME

My sim was blocked after it was ****** on Monday 25 Feb. it was block and I was told to go do a sim swop. there is now an error on the system and it cannot be resolved, as the person who blocked my no made a huge mistake somewhere and it had to be escalated to IT on Tuesday. I was told it would take 6 hours to resolve. it is now Thursday, the 4th day that my business contract no is not active and cannot be resumed. nobody at the useless customer care can tell me whats going on and there is no way to contact the IT DEPT. I'd like to know when this issue will be resolved and why it is taking 3 days to resolve a simple issue. I'm losing tons of business as none of our clients can reach us on that number.

********** is the no affected. Also I'd like to speak to someone as I'd like to lay formal complaints against the person that stuffed up my account and also the *********** rude staff at the Middelburg branch. I'd also like to submit a claim against telkom for loss of income.

I can be reached on **********