Incompetency Beyond Comprehension

EARTH TO TELKOM...You cancelled our lines ( 40 year old customer) alleged system error / each time I call in to the "contact" center each agent (when they are not shouting or laughing in the background) has a different interpretation of the current scenario. Mailed my issue numerous times and phoning in 3 times a day for 10 days now and still no lines only to receive the same inadequate feedback. ***.

Is there ever going to be a day where a Telkom Representative ever calls me back with some feedback or to try and investigate the nature of my numerous complaints.

I have laid a complaint at the Ombudsman and posted this comment on pages like HelloPeter, Facebook & Instagram however I suspect based on all my interactions with Telkom to date all these measures wont make any difference.

What is the action that I need to do to get you to treat me like a customer? | Let alone the reinstatement of my service that meant to be actioned 10 days ago??