Incompetence. Worst service.
<p>Telkom. <br /> <br /> I have HAD it! Every single person I speak to (word of mouth of your terrible company) has HAD it! <br /> <br /> I have a business run from home and after you opened an account and billed me over R10000 *******LY without a contract or consent from me, and then damaged my credit status, and refused to correct this matter for a full year, without ANY compensation whatsoever. I cant believe that I was forced to put my trust in Telkom this year, because my business is dependent on the line for adsl purposes, I have never skipped a payment or came short for any payment since I have given my consent and asked for a service from you this year. Please step up and get back to me for once about WHY you won't fix my line that I have been calling you about for a FULL MONTH now? Firstly I phone you and you refuse to access my account because I dont know the telephone number for my line I only use for adsl purposes, and when I tell you that I've walked a long road with you already, and over the countless hours I've spent on the phone with you, never have anyone asked for my number, but my ID, which is probably the most unique about people's profiles, don't you agree? I asked the girl for the reference because I WILL use it against you, we shouted at each other, and she HUNG UP THE PHONE without giving me a reference. I phoned once again, this time an averagely helpful call centre agent helped us. You sent a technician 3 days later who promised not to leave until it is fixed, well he disappeared, I phone you, you don't do anything, etc etc. WHAT IS GOING ON??? On the 25th of last month I needed to find a solution to pay my 4 employees, and my online advertising could not be accessed, no emails could be rep****, nothing. I'm telling you that I will find someone good enough take action against you for the incredible amount of damages you have single-handedly caused me and my business, if you do NOT do something about this. You contact me from now on, not me. I don't have minutes left of any business or personal phones which we can prove is once again thanks to you, but still no solution. You know what... I do enough just my paying my account on time for you to maintain the service and product I pay for. I'm sick of this! You are in breach of our contract!<br /> <br /> Your employees directly represent you so please do not try to use that excuse again.</p>
