Incompetence = Telkom, the pathetic parastatal!

<p>I do not know where to begin! Telkom has got a lot of explaining to do. Since January 2016, I have tried to cancel both my 8ta and Home DSL Telkom landline. SINCE JANUARY! Due to the unfathomable incompetence of Telkom, my 8ta and Home DSL landline was not cancelled. So on 22 February 2016, I cancelled them again. NO CHANGE!! Telkom would not cancel my accounts. So on 29 April 2016, I went into a Telkom shop, hoping this would finally end this nightmare, again I came face to face with the incompetence that has resulted in me still being charged for both services up until today the 1 Sept 2016. I have been trying to cancel since January. To make this even worse, Telkom have the arrogant audacity to send debt collectors to my doorstep, to collect money from me, from accounts I gave notice for in January. This is the height of misconduct. I am being harassed and this must stop. Shame on you Telkom. I hope someone is watching. And one last thing, the reason why I cancelled the 8ta service and the Home DSL line is because it did not work since December 2015. So I have been charged for a service that does not work, and that I have tried to cancel at least 3 times since January 2016. I have no option but to write this review.</p>