Incompetence of the sales and billing departments at Telkom

Telkom has billed me incorrectly from November 2024. I have done numerous disputes and follow ups however the errors that they have made with my account has not yet been resolved. They keep trying to debit my account and I am being charged reversal fees. They are sending me messages to take legal action when the issue lies with Telkom. Each call that I make to the billing department I have to explain the detail of my dispute to each consultant instead of them checking the history of my account. Its an ongoing matter and nobody from Telkom seems to be able to assist with resolving this issue. I will never renew any of my contracts with Telkom. Very disappointing customer service.