MZ
Mildred Z

1 reviews | Active since Jul 2019

04 Aug 2020, 17:22

INCOMPETENCE OF TELKOM AND THEIR TERIBBLE SERCICE

In April I app**** for a telkom contract and the sim was delivered and it was not even working. I called them and told them the sim was not working they told me there was no internet coverage on my area and they will cancel the contract then. They continued to deduct money from my account even when I was not using the sim, in july they deducted R502 from my account. I sent an a cancellation email and they later sent an email back to say the contract has been successfully cancelled. Today which is the 04th of August the sent me an invoice and apparantly they are saying there's an amount of 700 that is due by the end of August that I need to pay yet they said my contract has been cancelled and sadly I have never used the sim.

I am sick of telkom service and incompetence. I would never recommend anyone to opt for telkom as they have shown how terrible their service is.

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