Incompetence - Line repair

I have a 10Mbps adsl line at my residence which, up to the 15th of October, was running exceptionally well.<br> Since the 15th the lane has been dropping consistently every 20-30 minutes and I've only been able to obtain speeds of 2-3Mbps. <br> <br> It took TELKOM more than a month and a half, daily 10210 calls, 4-5 technicians, all of which were ***********, to rectify the issue... but even though the line drops were eliminated, i could only achieve 6Mbps sync.<br> <br> NOW, my line has been completely down since the 5th of December with the latest response from Telkom customer care that the technician can't seem to fix the problem because he has trouble with his equipment!!!<br> <br> This is completely unacceptable, and totally ridiculous. Nowhere in the entire service industry have i ever come across such incompetence and lack of service. Meanwhile... the bill gets sent every month as per usual.<br> <br> I am utterly dissatisfied with Telkom,it's staff and it's ability to resolve any issues. <br> <br> <br> <br>