Incompetence, lies and deceit

I have complained once before, about filling out paperwork at the centurion branch for a galaxy A7 and receiving no feedback about its discontinuation and after coming home after 5 weeks we were informed that there was no phone and wouldn't be one. I proceeded to the Irene branch and was informed that there was one left. I went around getting all the bank statements etc to upgrade my contract and when I got back I was informed that someone else had already been waiting for that one. I have decided to now cancel two of my contracts with Telkom as no one seems to be willing to help. I have been struggling to get help and feedback for over 2 months now and I AM DONE. I have one contract left which I will upgrade (hopefully) to a Xperia M5 in the next few days. But if I do not receive proper service I will move my three contracts and landline to another more competent telecoms company. The question is what will you do now to help? Because after the last complaint I received a phone call from someone saying sorry and thats all. No help received. The centurion branch is understaffed and dirty and gross. The Irene branch is small and full of excuses. This is no way to treat customers.