Incompetence, Insubordination and poor service delivery

I registered my account with Telkom for Telephone line and internet connection.

The initial application took 4 weeks to process. Thereafter Telkom sent me a number of SMS and messages informing me to be available at my residence for the entire day on 7 September 2018 for such installation.

On 7 September I am called on my cell phone telling me that the installation address is incorrect after I received the sms informing of the installation at the correct address.

I am a professional in a very sensitive industry that cannot afford time delays and incompetence from Telkom individuals not interested in service delivery.

Dr Barry Heunis BA | LLB | MBA | Ph. D