Incompetence - Called My ADSL and landline.

I called in last month around this time to cancel my data for the line which was just installed as I had planned on moving to another service provider. The decided to cancel my landline, adsl line as well as my data package. I don't know whom the *********** person is who decided to cancel everything. Was this done because I was moving to another ISP? *** goes on? calling them is an issue because one must sit on the phone for an hour, who is paying my cellphone bill? I cannot call 10210 from a Telkom line because the Flippen idiots suspended my service. <br> <br> I am a new customer, is this the way one treats future business? <br> <br> I have logged numerous calls, from the beginning, I have a noisy line, have intermittent connectivity, now when I want to move to another ISP they cancel everything. I am writing exams having to go online constantly and stuck without internet. Which means I must now be at work until late. <br> Who will pay for my cellphone bill and petrol?<br> <br> I need to see who is responsible and what action will be taken for the incompetence.<br> I want my connection restored immediately as I am now paying 2 service providers for the same service because of their incompetence.