Incompetence by Telkom

<p>I have been applying for a July wifi deal(R299 pm). After a week I still could not finish the deal.</p> <p>I filled out all the paper work (app**** online). I have spent more that R150 on airtime just to try and sort this out. I am a telkom customer so I don't understand why I have to pay so much for incompetence. </p> <p>Today, after 20min on the phone with an operator we did the whole application from scratch. What is the point of the online application then?? Anyway.. My airtime ran out (I am a student). I informed the operator and kindly asked that she phone me back in the case my phone's airtime runs out. She said we are almost done and then my phone disconnected. I recharged my phone.. once again. Phoned them back and they had no idea who helped me. And once again now it is my problem. Shocking!</p>