Incompetence @ Telkom is shocking!!

<p>On Monday 30 May 2016 I went to Telkom in Tygervalley Mall to do a simple sim swop on my pay as you Telkom mobile sim. Its now almostv2 weeks later and my sim, with number I've had for the last 9 years,have been blocked by Telkom apparently due to an outstanding amount. I've spent over 16hours on the phone to customer care and am yet to get any feed back from them or even just b able to speak to a supervisor or manager who is forever busy with everything but customer service. One cant even say the people working at customer care are useless because it'll be an insult for the word. I've lost thousands of rands on business as that wasmy number all my clients have, nevermind the fact that I can access my internet banking due to security sms that needs to be sent to my number. Im inviting everyone who has had such a shoking experience to please let me know so that us as South Africans can stand together and fight against this and to stop just accepting it. Up to date I have 11 case numbers that customer care has logged and not received a single call. Really actually scary that Telkom can do what they want and individuals like me who is basically on the verge of having to close my salon cause none of my clients have been able to make appointments.</p>