Incompetence at its best!!!

<p> </p> <p>Case nr ********** 5 --------------<br />Telkom, is the most unprofessional, useless, callous, *********** company that I have EVER had to deal with. My query has been running since February, and every time I have to contact 081 180 to ask what the progress is, the case is currently "being escallated". If I had known that this is the kind of service I was going to get, I would never have set my foot into a telkom store in the first place. The incompetence is of the worst, the communication is at about that same level. The experiences I'm having are even cheaper than the package price.<br /> I have now, in the last 2 days, requested 3 call-backs from the network department (I think her name is Kelebogile) where obviously they also dont do anything other than escallate cases., and I am still waiting. This kind of service is why South Africa has such a bad name, and dare I say it - is going under. But we will escalate that case at a later stage.</p> <p>I am ASHAMED to be a client of Telkom, and will rather opt for MTN (where I get better internet speeds at ANY given time). I am on LTE and dont even get a 1mb line!!</p> <p>Hopefully my current complaint at ICASA will have something to do with my query being resolved.</p> <p>This is pathetic!</p>