Incompetence at it's best!
<p>I ordered the 'deal of the month' from Telkom on 9/9/2016 everything went through smoothly, received my device on 13/9/2016 it says the sim activation takes 24 hours, fair enough, 24 hours passes and nothing, so i get told to contact the sales team (of all places) to ask them to do sim activation for me and this guys says okay turn the router off for 12 hours and then back on and it will work, 12 hours passes WOW it does not work! </p> <p> </p> <p>So i phone again and this time i get Wandile (very helpful) says the the previous guy didn't send through an activation request (now getting cross) so he says he will do it and i must now keep the router on and the red light will then turn blue once activated (should happen at about 12pm) REF# ********** Anyway 12pm comes and still a red light so i wait another 3 hours and decide to call, this time i get Patrick he is very shocked to hear i have been waiting since Tuesday and he says he will escalate this to the 'activations department' YAY (sounds good right) so Patrick tells me to just give it till 12pm the next day (today) and it will come on. Well it's now 2pm and it still does not work.</p> <p> </p> <p>WHAT MUST I DO TELKOM?????!!!!! Should i continue to wait in 12 hour or 24 hour increments? until i eventually DIE? </p> <p> </p> <p>Give me the service I am so willingly (clearly stupidly) to pay you for or just s**** it and come fetch your router and let me be free from the idiocy that is the company you (for lack of a better word) run?</p>