Incompetence and unrealistic delays.

i recently had my account cut because of a failed debit order after i had called and made changes to my banking details, after suffering bank changes for no good reason i was told that i need to make a payment into their account and that didnt go so well. three consultants told be different stories about when after i make the payment my services will be fixed, i am still waiting for that to happen and i was surprised on the weekend when i was told that i cannot even talk to one supervisor on site, i dont know if the people in the call center are trained to the same level and is so why the three stories. i am disappointed with telkom, my contracts are ending in a few day and i was considering the upgrades but after this i dont think me or any of the people around me will see the company in the same way.