incompetence and total bull

So am I the only one noticing that telkom has the exact same reply for everyone and that the escalation ref is a bunch of total horse ****. But thats not my complaint I have been waiting for 4 months for my adsl line once it finally activates they give me a sad story of my router isnt syncing I said fine please fix it quick. After reciving a sms saying the problem will be resolved in 6 days I was ok with that . Today is the 6th day and would you look at that my router is still not syncing . When i called them 2 days ago they tell me sunday does not count. But regardless which means tomorrow is their last day and suprize its a holiday thats how lucky i am. I now even read the future due to all the spare time I had waiting for internet to be restored and here is telkoms response <br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM101039.<br> <br> We apologise for any inconvenience caused.<br> <br> I am seriously ****ed the f uc k of with they utter s h i t for brains staff.not to mention countless hours waiting for call centers to pick up and money spent on dat