Incompetence and *******

Late last year I went to westwood branch of telkom to apply for the iPhone special that was offered. I had weeks earlier gone to the Pavilion branch & with no response from them about my application I went to westwood to enquire. Westwood requested I resubmit the application. I was informed I would receive the phones in a fews days. Weeks went by with me speaking to every consultant and manager and no assistance received. Eventually I was informed my application had been turned down<br> In January 2016 however my account was devoted by telkom<br> Management at the store said it was a mistake. This happened again and today I received a message saying I'm in breach of contract for not paying. What would I pay for considering I have no contract and was never given a phone??!!<br> Absolutely appalled by the thievary and absolute Incompetence and apathy. Customer service does not even appear to exist in this company.