EE
Eldene E
1 reviews | Active since Feb 2012
10 Nov 2015, 15:05
Incompetence and confusion
Telkom are supposedly offering good products but their service and systems are BAD. 3 Nov filled in online forms for the SmartHome premium LTE package. 5 Nov online chat with someone who said it was not his department
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Replies (1)
Telkom's replyOfficial
10 Nov 2015, 16:22Hello Eldene,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM166307
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM166307
Regards
William
Telkom Social Media Team
Telkom's reply10 Nov 2015, 16:22
Official
Hello Eldene,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM166307
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM166307
Regards
William
Telkom Social Media Team