Incompetence

Billing Inquiries. I cannot get any help for the online agents ( i owed telkom R 896 as at the end of Feb 20) this debit order did not go through, i made a manual payment of the 1 March 2020 and again an EFT on the 17 March 2020 of R 150, and a credit card payment of R 200 today. The keep telling me i still owe the R 896 can telkom please employ people that know how to reconcile an account, and get call centre agents that do not put the calls down when they are *********** to discuss a query with a client, been with Telkom mobile since inception, this is the **** service i receive.