NS
Nico S
1 reviews | Active since Sept 2013
22 Jul 2015, 08:51
Incompetence
I have been trying to sort out my account now for past two months the people at the high veld mall shop caused this problem because they gave us the wrong info now my sons phones have been disconnected because they say that there account is in arrears but is not they where to take money from our account that was over paid because of there mistake and now nothing has been done yet
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Telkom's replyOfficial
22 Jul 2015, 09:27Hello Th3Bo55,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will investigate and provide feedback as soon as possible
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127418
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will investigate and provide feedback as soon as possible
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127418
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply22 Jul 2015, 09:27
Official
Hello Th3Bo55,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will investigate and provide feedback as soon as possible
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127418
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will investigate and provide feedback as soon as possible
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127418
Regards
Luleka
Telkom Social Media Team
Best regards,