1 reviews | Active since Apr 2017

31 May 2017, 08:39

Incompetence

<p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">I logged numerous calls and my problem is still not resolved. My March bill is incorrect. I've been billed R650 instead of R150 yet I'm within my cap of 5gb daytime and 10gb nightsurfer!</span></p> <p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">Please provide a logical explanation for this or reimburse me.</span></p>

0
Replies (2)
Telkom
Telkom's reply31 May 2017, 11:59
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

's update12 Jun 2017, 11:33
Reviewer Update

2 weeks and still no response!