Incompetence
<p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">I logged numerous calls and my problem is still not resolved. My March bill is incorrect. I've been billed R650 instead of R150 yet I'm within my cap of 5gb daytime and 10gb nightsurfer!</span></p> <p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">Please provide a logical explanation for this or reimburse me.</span></p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
2 weeks and still no response!
2 weeks and still no response!
