INCOMPETENCE

I requested the cancellation of my cellphone number at Telkom Clearwater Mall in February of 2020. To date I must have received 6 or 7 phone calls offering me an upgrade and after explaining the situation am told... eish, I see it is on our system for closure, apologies for the call. we will ensure it is closed... and then a month goes past, another debit is taken off my account and the cycle starts again. On the last call I had with them, about 1 week ago, I requested a supervisor call me to resolve this and arrange a refund for the money I believe they are debiting *******ly.. No contact has been made. The number listed on google (and 083... number) just rings, and the 086... number belongs to another company.