Incompetence

Telkom can still not get their act together. I went into a store to change banking details for a wifi contract. All of a sudden two days later telkom double debits R335 from the original account. And the arrogant consultant Katlego Thebe from the Upington store doesn't even want to assist. He updated the wrong profile and can't even apologise. That extra amount of R335 must be paid back immediately!