1 reviews | Active since Jan 2014
<p>I hv been trying to cancel my 2 year contract with Telkom n it is highly impossible; first their staff don't know when clients contracts ends, secondly they don't even update notes on the system. I am currently on maternity n I made sure that I contacted the call centre to cancel my contract ending this month end but to date I have not received confirmation when I follow up I am told stories. I spoke to a supervisor who promised to get back to me to date I haven't received any feedback. I was reconsidering renewing my contract bt hell no I won't with the service that I got. Thulile Ngcumalo u r one *********** senior</p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is ***9.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is ***9.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Please do not forget to convert your complaint into a compliment.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Please do not forget to convert your complaint into a compliment.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
I am pleased for now with my complaint, thanks Busi.
I am pleased for now with my complaint, thanks Busi.
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